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Local

Downed lines spark Comcast outage Saturday

CAMPTON HILLS — Downed overhead utility lines knocked out cable television, Internet and telephone service to many Comcast customers in portions of Kane and DeKalb counties throughout much of Saturday.

At about 10:30 a.m. Saturday, a garbage truck operating in the area snagged and severed Comcast utility lines, said Comcast spokeswoman Angelynne Amores.

The resulting telecommunications service outage affected a number of Comcast subscribers throughout the Wasco area of Campton Hills and in portions of Batavia, as well as customers as far west as DeKalb and Rochelle.

Amores would not indicate how many customers were impacted by the outage, as Comcast does not disclose how many customers it has in any region, she said.

The outages continued until 2:30 p.m. in the DeKalb area and until shortly after 3 p.m. in the Campton Hills area. Amores said Comcast restored full service throughout the region by 4:30 p.m.

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