ST. CHARLES – The St. Charles Police Department conducted five internal affairs investigations in 2012, the department announced Thursday as part of accreditation requirements.
Spokesman Paul McCurtain said internal investigations can be initiated by complaints from citizens or department employees. Although the original complainant receives a letter explaining the findings of the investigation, the general public is limited to vague information, he said.
He said the department investigates all complaints against the agency and its employees and compiles annual statistical summaries to comply with standards set by CALEA, the Commission on Accreditation for Law Enforcement.
In 2012, McCurtain said, three investigations were sustained, and one was not. The last internal investigation, which began in December, is pending.
The department’s internal affairs complaint/commendation pamphlet provides step-by-step instructions on how to make a complaint or compliment a member of the police department, McCurtain said. The instructions are available in the lobby, 211 N. Riverside Ave.
Compliments go in the employee’s file, he said.
“We receive a lot more compliments than complaints,” he said.
Call 630-377-4435 for information.