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Mediacom plans for digital upgrade

Published: Wednesday, March 6, 2013 5:30 a.m. CDT • Updated: Wednesday, March 6, 2013 1:26 p.m. CDT

Mediacom customers in Kaneville, Elburn, Maple Park and Sugar Grove soon will receive more HD channels as part of the company’s plans to upgrade its network technology.

Mediacom’s upgrade will remove analog TV reception for all but a limited number of basic broadcast channels, which is a change to digital-only reception for channels 23 to 78. The upgrade will include the addition of several dozen channels in HD to deliver an HD lineup with at least 100 channels.

“HD is what the world has changed to, just like it went from black and white to color,” said Phyllis Peters, communications director for Mediacom.

Analog channels will begin to phase out May 15. The change to an all-digital lineup will be completed two weeks later. To receive Mediacom’s Family TV channels such as USA, ESPN, Discovery and History, televisions must be connected to a Mediacom digital receiver (cable box) or digital adapter, or the television must have a built-in tuner.

If customers have not attached a digital adapter to a television that needs one, all they will see is a blank screen once the transition is made.

“It’s just an intermediary step that adapts those signals,” Peters said. “This little, tiny digital adapter is free for the first year and 99 cents per month after that.”

Mediacom will provide up to three digital adapters on a lease-free basis through May 2014 for customers. Adapters are available for pickup at the Mediacom office in Elburn, 808 E. North St. Customers may order by phone or online and receive free shipping to their home or office. Call 800-479-2095 or visit www.mediacomcable.com/getdigital. After May 2014, the equipment lease fee will be 99 cents an adapter.

Peters said customers will receive channels in the 80s, 90s and up to the 120s with the adapter.

“It does bring some added clarity and better pixel resolution, too,” Peters said.

Customers with questions on the digital upgrade or how to install the adapter are invited to an open house from 2 to 7 p.m. April 4 at the Community Center, 141 Main St. in Sugar Grove. Adapters will be available at the open house.

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