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St. Charles, IL
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Patching potholes: Managing the repairs

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Haines said more potholes tend to form on the southern portion of Route 31, mostly because of its aged surface and high traffic volume.

“Any time you have a road like [Route] 31 that’s kind of on its descent, if you will, the edges of the road are starting to fall apart,” he said. “We’ve seen an increase in potholes on the south end, especially, and everywhere else it’s average.”

Rowe said there are various ways street departments find potholes that need to be filled. He said sometimes street crews will take note of them while they’re doing other projects, and the department also depends on citizens to point them out.

“We rely upon our citizens a lot to call the main office and report them,” he said. “And we have a program where we send crews out and we run a whole area.”

On the city website, St. Charles encourages people to call public works directly at 630-377-4405 to report a pothole.

In addition to learning about potholes through citizen complaints, Dinges said Geneva street crews take on road repairs section by section, and crews that are out plowing tend to take note of where they see them.

There seems to be no shortage of them so far this winter.


I would say pretty much every week we’re doing some sort of pothole patching during the winter,” Dinges said.

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