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North Aurora replacing reverse 911 alert system

Published: Friday, July 19, 2013 5:30 a.m. CDT

NORTH AURORA – The village will replace its six-year-old reverse 911 alert system with the Nixle 360 Internet-based service.

Village trustees Monday voted to buy the Nixle service for $7,815 a year, with unlimited minutes. The village had been paying $8,447 in annual costs for the reverse 911 alert system.

North Aurora Deputy Police Chief Scott Buziecki, who also is the emergency management coordinator, told village trustees the reverse 911 system was outdated and in need of replacement. The replacement of the system was included in the 2013-14 budget.

The reverse 911 system was a hardware-based system consisting of a computer server and 20 dedicated lines at North Aurora Village Hall, he said.

“The system, while once state of the art, is complicated to use and unreliable,” Buziecki said in a memo to North Aurora Village President Dale Berman and village trustees. “There are frequent technical problems that impact the reliability of the systems. The system started with telephone listing data from the phone company, but this has become outdated as well.”

The North Aurora Police Department already uses the Nixle system to send messages to residents.

“It allows residents to opt in and update their own information when it changes,” Buziecki said. “They can also tailor the severity of messages they want to receive and the method by which they receive them.”

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