Select St. Charles households picked for city survey

ST. CHARLES – A total of 1,200 households in St. Charles have been randomly selected to participate in the 2013 Citizen Survey, according to a city news release issued Thursday.

The city of St. Charles conducts the survey to gather feedback and to set benchmarks for tracking the quality of services it provides.

Residents were last surveyed in 2011.

“Participation is very important to develop a statistically representative sample,” Mayor Ray Rogina said in the release. “Residents’ answers definitely will be useful in helping the city better serve our citizens.”

Postcards notifying residents of the survey are being distributed.

The selected households should follow the directions and return the completed questionnaire in the enclosed postage-paid envelope.

Responses will remain anonymous.

“This survey is more standardized than surveys we have conducted in the past,” City Administrator Mark Koenen said in the release. “So in addition to evaluating how residents view city
services, it will allow us to track our performance compared with other municipalities.”

Call the city administrator’s office at 630-377-4422 for information.

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