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FEET by Karen finds new home at Tranquility Spa and Wellness Center

ST. CHARLES – When Emily Loveland first heard that a fire had broken out in St. Charles, she thought it was a horrible thing. Then she heard that the building had housed a business run by a friend.

“I was devastated,” Loveland said.

Firefighters responded to the fire at 5:38 a.m. Sunday at the building, which included 826 S. Third St. and 828 S. Third St. in St. Charles. Fire Chief Joe Schelstreet said fire was discovered in the basement and quickly moved upstairs.

It included a residence, as well as three businesses – FEET by Karen Reflexology, Ameliorate Massage and The Snippery.

There were no injuries, but the structure was destroyed.

Loveland saw photos posted on Facebook by Karen Heftman, who ran FEET by Karen.

She said she was moved to call Beverly Miller, who owns the building that houses Tranquility Spa and Wellness Center at 113 N. Second Ave. in St. Charles.

Loveland, a chiropractor known as “Dr. Emily” to her clients at the Tranquility building, had kept in touch with Heftman, who last year had considered working at the Tranquility site before settling on the place at Third Street.

Loveland and Miller agreed that they would meet with Heftman about her joining their team. Heftman agreed, and now – less than a week after the fire – she will see clients from 10 a.m. to 5 p.m. Fridays and 9 a.m. to 3 p.m. Saturdays at the new location.

“It’s a very big deal,” Heftman said Friday. “I’m speechless. I’m grateful. I’m blessed.”

Miller said she thought of how it would have felt to lose a business in a fire.

“Dr. Emily came to me on Monday about what
happened, and I said, ‘Oh my gosh, we just really have to reach out to this person,’ ” said Miller.

She said Heftman will be able to operate her business rent-free for a month.

Miller said that Heftman will be a good fit for the Tranquility site, which features a day spa, two chiropractors, a yoga studio and an acupuncturist.

It can offer facials, massages, manicures, pedicures and counseling. Heftman practices reflexology.

“She has a wonderful skill and expertise,” Miller said. “It’s a win-win situation.”

Heftman said it is a time for her to look forward. She said she hasn’t been back to the site of the fire since Sunday, but there are things she will miss, “little things
you love – chairs, your garbage can, your banner, business card holders, crystals I had.”

She said she was thankful to hear from people who offered to help and said she was grateful for help from the St. Charles Chamber of Commerce.

She said she was “overwhelmed and overjoyed with the support and the well-wishing.”

Know more

Tranquility Spa and Wellness Center is at 113 N. Second Ave., St. Charles. For information, visit

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