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2017 Kane County Chronicle Best of the Fox

Letter: A fine job

Published: Thursday, March 20, 2014 11:26 p.m. CDT

To the Editor:

Many people will write to complain about problems with local city services not done to their satisfaction. In this case, I write to compliment St. Charles on how well its police, fire and electrical departments reacted to a problem that occurred near my home.

On March 5 at about 3:45 p.m., my wife arrived at the corner of 15th and Oak streets in western St. Charles.

An accident had recently occurred, resulting in a broken electric pole, with wires down and a car on top of a snowdrift at the northwest corner of the intersection. As she left to find an alternate route home, she could hear emergency vehicles approaching. My home is only a few hundred feet from that intersection, so our power was off. By the time I walked to where I could see the accident site, the police and fire departments were on the scene and in control.

We had plans to go to Chicago that evening, which required us to leave at 5 p.m., so I was concerned about leaving our house without heat on a cold night. But the power came on at 4:45 p.m. As we left, we could see that they had erected a temporary pole on the northeast corner of the intersection to lift the wires safely above 15th Street.

By the time we came home, the area was safe and the streets reopened, thanks to the St. Charles police, fire and electrical departments that did such fine job that night. Thank you!

William E. Voigt

St. Charles

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