Jennifer Thompson, an employee with the Marklund Hyde Center in Geneva, and six other schedulers from around the nation recently received the 2017 OnShift Scheduler of the Year Award. The annual award program honors the achievements of staff schedulers who work in health care organizations nationwide.
As Marklund’s scheduler, Thompson, of Oswego, is responsible for making sure all shifts are covered by direct care staff, and to ensure Marklund clients receive the care and support they need.
Jim Rubadue, chief customer officer for OnShift, came to Marklund’s Geneva campus from company headquarters in Cleveland, Ohio, to present Thompson with the award. It was kept as a surprise, and many administrators, employees and Marklund clients were on hand to share in the excitement.
“Her team members raved about Jennifer and how she’s a tremendous asset to the community,” Rubadue wrote in a blog. “The outpouring of love and support she received during the celebration was unbelievable. Many of the staff members and residents shared with me the wonderful things Jen does for their community and how dedicated she is to its success.”
“I am so incredibly proud of Jen for this well-deserved award,” said Rachelle Jewison, administrator at the Marklund Hyde Center. “Jen’s devotion to ‘making everyday life possible’ for those we serve at Marklund is truly inspiring.”
OnShift clients submitted hundreds of nominations to recognize members of their teams who demonstrate scheduling excellence to improve operational, clinical and financial outcomes of their organizations.
“Jen’s commitment to our clients, staff and to the Marklund community is extraordinary,” said Gil Fonger, CEO and executive director of Marklund. “Her efforts in staffing and scheduling have played a big role in our ability to provide high-quality care for our clients.”
Marklund is a nonprofit organization that serves infants, children, teens and adults with serious and profound developmental disabilities and special health care needs. With three residential locations – Marklund at Mill Creek in Geneva, the Marklund Philip Center in Bloomingdale and the Marklund Wasmond Center in Elgin – it is home to nearly 174 clients.
For more information, visit Marklund.org or call 630-593-5500.