ST. CHARLES – Mark Doyle has always been a people person. He has worked in the human services arena for nearly 40 years, in a variety of roles and positions. He has also owned his own consulting business for 16 years doing work for school districts throughout Kane and Kendall counties and other surrounding states.
His newest position is an exciting one, not only for Doyle, but for St. Charles and surrounding communities. He is heading up a new Master of Science program at National Louis University – the only one of its kind in the nation – that focuses on human services management.
“This program is long overdue and necessary,” Doyle said. “Many individuals usually get promoted from a clinical position into a management position and have no direct experience with the issues that they’ll now be dealing with such as developing budgets, human resources, the media, funders and stakeholders, etc.”
Doyle said they are focused on faculty within the program, and the classes will be taught by practicing or recently retired managers. The program will focus strictly on the management side of human services. The application will be direct.
“Learn it today and apply it tomorrow,” Doyle said.
The program at NLU serves providers who handle communities in Kane and Kendall counties.
“I am excited to leave a footprint right here in our own community,” Doyle said. “There are many human services organizations right here in our own community that support populations that this management program is designed to help.”
The program came about due to founder of PeopleServe Inc. Vincent Pettinelli approaching NLU. Pettinelli donated seed money to assess the viability and development of the program.
“I don’t think it can miss,” Pettinelli stated in a news release. “Once human services folks realize that the application of good management practices gives their clients better services than before, they’ll jump on this. There’s not a [human services] program in Chicago that shouldn’t send their managers to this.”
Doyle’s post at NLU isn’t his first high-profile position.
“So far, I am most proud of my job working for Illinois Gov. Pat Quinn’s office,” Doyle said. He worked as a project manager overseeing the transitioning care of patients from state operated psychiatric hospitals or centers to smaller community settings. The project not only saved the state millions of dollars per year, but gave the patients better long-term care as well. “I’m happy to say the patients are leading better, safer, quality lives then they were before.”
Doyle started his consulting business while living in St. Charles, and he said it was a great community to own a business in.
“When I started in the Governor’s Office, I gave up my consulting job to focus on that wonderful opportunity,” Doyle said. “But the community was always supportive when it comes to small businesses.”
Doyle and his family have lived in St. Charles for 24 years. They have raised their three daughters there and love everything about the town.
“We love the big/small town feel about St. Charles,” Doyle said. “It’s big enough with bike trails, concerts in the park and festivals; yet there are still holiday parades and everyone knows your name.”
To learn more about the new Master of Science program at National Louis University that focuses on human services management, visit www.nl.edu/academics/healthhumanservicesmasters/humanservicesmanagement