To the editor:
Every day, I receive numerous calls from a company or companies. These calls are very annoying because you can’t talk to a person and even when you can talk to a person, they ignore your request to stop calling. Most are recorded calls. They call numerous times in an hour and no matter how many times you complain, nothing is done about it.
I have a call-blocking feature on my phone that I use. But guess what? The companies get around call blocking by calling from different numbers constantly. We citizens need a resource that will protect us from these harassing phone calls, and we need to have some kind of rule about using different numbers to circumvent the call blocking or the Do Not Call List.
Somehow these companies are able to defeat the call-blocking feature on our phones. Prior to Feb. 1, I got calls from these companies but they were listed as Illinois phone calls or cell calls.
Phone calls listed as coming from other local residents’ numbers are from a health-care company. Others call from a benefits department telling us that they are responding to our inquiry, but we have not inquired! Commonwealth Edison has people who call telling us to get our bills and call them back so they can save us money despite the fact that we don’t have Commonwealth Edison as our electricity provider.
There has to be something we can do to stop this harassment. Senior citizens and other vulnerable people are constantly being scammed by these companies who have no ethics and who do not honor our Do Not Call List placement. We can put signs on our doors saying “No solicitation” and require door-to-door solicitors to get permits from the city, but we cannot get peace from these phone harassers! Where is our protection?
We call the phone company, but the phone company can’t do anything about it. So can we be given some kind of routing code that we can use on these unwanted calls that would send them into a circuitous barrel or cause them as much trouble as they cause us?
If we look on the internet, we find that these companies are scam artists so why can’t something be done?
Seven calls in one hour from the same company using different numbers is excessive and is absolutely abuse. When do we get help?