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News

Utility starts, stops go online in Geneva

Residents can also visit finance office

GENEVA – Residents can now stop or start utility services through the city of Geneva’s website, www.geneva.il.us and clicking on the “Online Bill Pay” option, officials announced in a news release.

The forms link is displayed on the webpage’s blue menu bar and both forms are mobile-friendly. The online forms can be used by both residential and commercial utility customers, the release stated.

Customers who submit information electronically to the city also have the option to receive an email copy for their records. The move to a digital format helps the city reduce the use of paper, the release stated.

The city’s Finance Division will no longer accept start or stop utility service requests over the phone.

Customers will be directed to the city’s website, or they can visit the finance office from 8 a.m. to 5 p.m. Monday to Friday at 15 S. First St.

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