After a brief hiatus, reference and reader’s advisory services are back at Town and Country Public Library! Both reference and reader’s advisory were created to help with all manner of patron requests, from in-depth reference requests to suggestions for new reading material. Each request made to either service is personally fielded by a qualified and dedicated librarian.
While internet searches are a common and helpful way of tracking down answers to basic questions, some questions cannot be answered so easily. For those questions that demand a thorough response, we have roving Reference Librarian Dwayne Nelson. Whether your question is quick or complex, Dwayne is happy to help answer all information requests from patrons of all ages.
Sample reference requests include:
• I’m working on a business plan for a new business. I need information on managing a small business and statistics about the local population.
• Who are our Illinois state legislators?
• Can the word "sweet" be used in Japanese to mean endearing? If not, what would be an equivalent expression?
While Dwayne is in the library several days per week to offer reference assistance, you may want to call in advance if you want to speak with him directly. Otherwise, please feel free to speak to a staff member about your request, fill out a request form, or submit your request digitally by visiting the library website and scrolling under the “Library Services” tab. Patrons are always welcome to call the library with a question or information request at 630-365-2244.
With reader’s advisory, finding an excellent new book, show, movie, or album is easier than ever before! In keeping with the library’s commitment to serve the community, this service has been re-established to connect patrons with new materials through personalized suggestions. Request forms can be completed at the circulation desk or digitally by visiting the library website and scrolling under the “Library Services” tab.
Once your request has been submitted, custom-tailored recommendations for exciting new materials will arrive in 10 business days or less. You may also call the library or email firstname.lastname@example.org for more information. And remember: reader’s advisory is completely free, available to patrons of all ages, and can recommend all kinds of materials - not just books!
For more library updates, subscribe to the library’s social media accounts (@TCPLD on Facebook and Twitter, @elburn_tcpld on Instagram) and visit the library’s website (elburn.lib.il.us).
Connor Wilcox is the Communication Manager for Town and Country Public Library. The column runs on the first Thursday of each month. Feedback can be sent to email@example.com.