Kane County residents who are looking for information about local social services and resources can dial 211 to learn about the more than 1,000 government, nonprofit and faith-based organizations in the county that provide essential services.
Calls will be answered by a live representative at PATH, a call center in Bloomington, Illinois, 24 hours a day, seven days a week, 365 days a year. PATH provides 211 services for 40 counties in Illinois and is approved by the Red Cross and FEMA for disaster aftermath support. Translation is available in 150 languages.
Nearly all Illinois residents already have access to this service, which can be a valuable resource for anyone seeking help for basic needs like food or shelter, unemployment assistance, mental health or addiction services, medical services, education services, support for disabled individuals or senior citizens.
Kane County’s 211 service is made possible by funding from Kane County Schools, Kane County Government, Batavia, Elgin, Fox Valley and Chicago Metro United Ways and grants from the Community Foundation of Fox River Valley and the Dunham Fund.
If your phone carrier does not allow 211 access, call PATH at (888) 865-9903. For more information, contact the Batavia United Way at firstname.lastname@example.org.